Smart Recommender
Conversational commerce that decides
It sells, supports and keeps customers coming back on the channels they prefer, with no campaigns to build. Up to 30% more sales.
No card to get started
Compatible with
Trusted by companies across industries
Cart Saver
Left a pair of New Balance in the cart.
Freeport
✓Resolved without an agent
Sofi, 👟 your New Balance U 9060 are still in the cart. ⚠️ Only 2 pairs remain in your size. Get them before they sell out.
New Balance U 9060 Men
$849,900
Complete purchase
New Balance W 327 Women
$529,900
Complete purchase
Yes, I’ll take them 🙌
Stop receiving these
Purchased
Back in Stock
Waited for a Classic Clog size.
Vale, your Crocs are back 💜
Crocs
to me
Your size is back!
Vale, your mauve Classic Clogs are back in your size. Made for you!
You’re receiving this because you signed up for our emails.Unsubscribe
Replenishment Driver
Her serum is running low.
Funky Fish
Funky Fish
Cami, your Revive Eye Serum is running low. Keep your routine going.
Restock now
Up to
30%
more digital sales
+10%
sales lift with 5 Playbooks
75x
ROI on attributed sales
80%
of digital sales attributed
Your business is surrounded by signals that go to waste today
Hellotext decides what to offer, where and when.
ProChampions
AI Playbooks
Playbooks built for a business goal: recover, convert, drive repeat purchases and reactivate. Turn them on with a switch. No complex flows to design, no code to write.
Customer story
5 Playbooks turn signals into sales.
ProChampions responds to every customer without adding manual work, with five Playbooks operating automatically on their signals.
Learn more
-
Digital sales attributed to Hellotext
- About 10%
-
ROI on cart recovery against Meta’s cost
- 857×
AI Inbox for all your channels
It doesn’t just sell: it supports too.
Support, post-purchase and assisted selling handled by AI 24/7, and a person when the human touch is needed.
Emma writes on WhatsApp that her sneakers are too small. The AI finds her order and passes the conversation to Laura, in After-sales, who replies.
Olivia asks on WhatsApp where her order is. Order-Update Delight answers that it arrives tomorrow, with a button to track it, and closes the conversation.
Liam asks on WhatsApp to cancel his order. The Order Cancellation Assistant asks why, cancels it and closes the conversation.
Noah asks on the webchat whether the store ships to Toronto. Instant Answers replies with what the store has written down and closes the conversation.
Support and post-purchase Playbooks
cross-sell
86%
+5 pts
+5 pts
this month
Reporting
See every sale Hellotext brings in.
See the sales linked to Hellotext: conversations, satisfaction and attributed revenue, in real time.
this month
Recovered carts
2,400
Abandoned
8,200
in sales
+18% vs. last month
Easy to adopt
Ready to integrate.
Connect your eCommerce in minutes with our setup assistant. ERP, POS and physical stores are implemented based on scope.
Security
Your data and your customers’ data, protected.
Continuously monitored security and compliance with each country’s data protection regulations.
SLA 99.5%
CCPA
SOC 2 aligned
ISO 27001 aligned
Customers
Brands growing with Hellotext.
eCommerce brands across the region use Hellotext to sell more, support better and work less.
“With Hellotext, we run campaigns quickly, improve segmentation and get closer to our customers.”
“With Hellotext, we automate campaigns and recover abandoned carts to generate measurable sales.”
“With Hellotext, we centralize customer support and use automation to handle inquiries and close sales 24/7.”
“Hellotext is more than a provider: a partner that brings us closer to our customers.”
“Hellotext improved our service, made bulk campaigns easy and delivered excellent sales results.”
“Hellotext let us automate campaigns, send personalized messages and manage our customers with ease.”
“Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns.”
Activate your first Playbook today.
You set the goal and the limits. The system pursues it automatically. More sales, more repeat purchases, more customers.
Vale, your Crocs are back 💜
Crocs
to me
Your size is back!
Vale, your mauve Classic Clogs are back in your size. Made for you!
You’re receiving this because you signed up for our emails.Unsubscribe
Funky Fish
Funky Fish
Cami, your Revive Eye Serum is running low. Keep your routine going.
Restock now
Freeport
✓Resolved without an agent
Sofi, 👟 your New Balance U 9060 are still in the cart. ⚠️ Only 2 pairs remain in your size. Get them before they sell out.
New Balance U 9060 Men
$849,900
Complete purchase
New Balance W 327 Women
$529,900
Complete purchase
Yes, I’ll take them 🙌
Stop receiving these
ProChampions
✓Resolved without an agent
Nico, 👕 Adidas Adi365: 🚨 only 1 shirt remains in your size. Take another look before it sells out.
Adidas Adi365 Climacool Shirt
$179,950
Purchase now
I’ll take the Adi365 🙏
Stop receiving these