IA for eCommerce & Retail

IA for eCommerce & Retail

IA for eCommerce & Retail

Smarter
Sales
Smarter
Sales
Smarter
Sales

Always On. Always Closing

Always On. Always Closing

Powering Retail Leaders

Clients
climbing
numbers

Clients
climbing
numbers

Top retailers with years of expertise use this tool to push their sales even further. It’s built for scale and precision, giving them more control and measurable results.

Top retailers with years of expertise use this tool to push their sales even further. It’s built for scale and precision, giving them more control and measurable results.

75

X

ROI achieved from generated sales

75

X

ROI achieved from generated sales

80

%

Total digital sales attributed to Hellotext

80

%

Total digital sales attributed to Hellotext

115

X

ROI from sales & cost reduct. sales

115

X

ROI from sales & cost reduct. sales

75

X

ROI achieved from generated sales

80

%

Total digital sales attributed to Hellotext

115

X

ROI from sales & cost reduct. sales

Introducing
A new way to sell

Introducing
A new way to sell

Playbooks

Playbooks

Playbooks

Playbooks

Playbooks

Playbooks

Playbooks

Turn on
AI-powered 

sales
in one click

Turn on
AI-powered 

sales
in one click

Top retailers with years of expertise use this tool to push their sales even further.
It’s built for scale and precision, giving them more control and measurable results.

Top retailers with years of expertise use this tool to push their sales even further.
It’s built for scale and precision, giving them more control and measurable results.

Your 24/7
AI sales team

Your 24/7
AI sales team

Pick as many Playbooks as you want
to fuel your growth strategy.

Pick as many Playbooks as you want
to fuel your growth strategy.

AI Cart Saver

Recover carts with conversational AI

AI Cart Saver

Recover carts with conversational AI

AI Cart Saver

Recover carts with conversational AI

Browse Recovery

Re-engage visits without purchase

Browse Recovery

Re-engage visits without purchase

Browse Recovery

Re-engage visits without purchase

Smart Recommender

Inventory-aware sales agent

Smart Recommender

Inventory-aware sales agent

Smart Recommender

Inventory-aware sales agent

Complete-the-Look

Suggest combinations that convert

Complete-the-Look

Suggest combinations that convert

Complete-the-Look

Suggest combinations that convert

Cross-Sell Driver

Boost cart value

Cross-Sell Driver

Boost cart value

Cross-Sell Driver

Boost cart value

Price-Drop Pouncer

Notify interested users when prices drop

Price-Drop Pouncer

Notify interested users when prices drop

Price-Drop Pouncer

Notify interested users when prices drop

First-Purchase Driver

Turn sign-ups into buyers

First-Purchase Driver

Turn sign-ups into buyers

First-Purchase Driver

Turn sign-ups into buyers

Back-in-Stock Pounce

Notify customers who showed interest

Back-in-Stock Pounce

Notify customers who showed interest

Back-in-Stock Pounce

Notify customers who showed interest

Welcome Booster

Welcome customers from the first touch

Welcome Booster

Welcome customers from the first touch

Welcome Booster

Welcome customers from the first touch

Clearance Clean out

Clear overstock fast

Clearance Clean out

Clear overstock fast

Clearance Clean out

Clear overstock fast

Replenishment Driver

Drive repeat purchases with reminders

Replenishment Driver

Drive repeat purchases with reminders

Replenishment Driver

Drive repeat purchases with reminders

Soft Reactivation

Recover interest at the right time

Soft Reactivation

Recover interest at the right time

Soft Reactivation

Recover interest at the right time

Dormant Revival

Wake up cold customers

Dormant Revival

Wake up cold customers

Dormant Revival

Wake up cold customers

Sunset Saver

Last chance to re-engage

Sunset Saver

Last chance to re-engage

Sunset Saver

Last chance to re-engage

Birthday Bash

Build loyalty with birthday offers

Birthday Bash

Build loyalty with birthday offers

Birthday Bash

Build loyalty with birthday offers

Anniversary Surprise

Celebrate the relationship

Anniversary Surprise

Celebrate the relationship

Anniversary Surprise

Celebrate the relationship

Lead-Magnet Nurture

Guide leads to purchase

Lead-Magnet Nurture

Guide leads to purchase

Lead-Magnet Nurture

Guide leads to purchase

Subscription Upsell

Turn customers into subscribers

Subscription Upsell

Turn customers into subscribers

Subscription Upsell

Turn customers into subscribers

AI Checkout Buddy

Turn customers into subscribers

AI Checkout Buddy

Turn customers into subscribers

AI Checkout Buddy

Turn customers into subscribers

VIP Club

Reward your best customers

VIP Club

Reward your best customers

VIP Club

Reward your best customers

Return & Exchange Helper

Automate returns & exchanges

Return & Exchange Helper

Automate returns & exchanges

Return & Exchange Helper

Automate returns & exchanges

Order-Update Delight

Frictionless post-purchase tracking

Order-Update Delight

Frictionless post-purchase tracking

Order-Update Delight

Frictionless post-purchase tracking

Instant Answers

Agent answering questions 24/7

Instant Answers

Agent answering questions 24/7

Instant Answers

Agent answering questions 24/7

Review & UGC Builder

Turn customers into reviews

Review & UGC Builder

Turn customers into reviews

Review & UGC Builder

Turn customers into reviews

Subscriber Booster

Turn visits into subscribers

Subscriber Booster

Turn visits into subscribers

Subscriber Booster

Turn visits into subscribers

Website Popup

Capture leads with popups

Website Popup

Capture leads with popups

Website Popup

Capture leads with popups

Website Form

Capture leads with forms

Website Form

Capture leads with forms

Website Form

Capture leads with forms

Shareable Link

Share a link and grow subscribers

Shareable Link

Share a link and grow subscribers

Shareable Link

Share a link and grow subscribers

QR Code Subscriber

Capture offline customers on WhatsApp

QR Code Subscriber

Capture offline customers on WhatsApp

QR Code Subscriber

Capture offline customers on WhatsApp

Property Collector

Collect missing customer data

Property Collector

Collect missing customer data

Property Collector

Collect missing customer data

Journey Builder

Build personalized customer journeys

Journey Builder

Build personalized customer journeys

Journey Builder

Build personalized customer journeys

Custom Agent

Custom agent for your business

Custom Agent

Custom agent for your business

Custom Agent

Custom agent for your business

What makes
Playbooks unique

Pick the right Playbook
for each of your sales strategy

What makes
Playbooks unique

Pick the right Playbook
for each of your sales strategy

What makes
Playbooks unique

Pick the right Playbook
for each of your sales strategy

Playbooks

Proactive by design

Playbooks watch every shopper’s behavior and act at the perfect moment.

Playbooks

Proactive by design

Playbooks watch every shopper’s behavior and act at the perfect moment.

Playbooks

Proactive by design

Playbooks watch every shopper’s behavior and act at the perfect moment.

Playbooks

Hyper-personalized

Product, channel, timing, and tone adapt automatically for each shopper—so you never miss an opportunity.

Playbooks

Hyper-personalized

Product, channel, timing, and tone adapt automatically for each shopper—so you never miss an opportunity.

Playbooks

Hyper-personalized

Product, channel, timing, and tone adapt automatically for each shopper—so you never miss an opportunity.

Playbooks

Effortless seasonal campaigns

Upcoming local holiday campaigns appear automatically — just toggle ON and let us do the hard work.

Playbooks

Effortless seasonal campaigns

Upcoming local holiday campaigns appear automatically — just toggle ON and let us do the hard work.

Playbooks

Effortless seasonal campaigns

Upcoming local holiday campaigns appear automatically — just toggle ON and let us do the hard work.

Playbooks

No manual targeting

The AI chooses the right shopper, timing and offer for you, so you can focus on keep increasing the quality of your product

Playbooks

No manual targeting

The AI chooses the right shopper, timing and offer for you, so you can focus on keep increasing the quality of your product

Playbooks

No manual targeting

The AI chooses the right shopper, timing and offer for you, so you can focus on keep increasing the quality of your product

Playbooks

Always-on multi-agent system

A multi-agent system with a central supervisor that prioritizes playbooks and regulates message cadence for each customer, maximizing conversions without overwhelming them.

Playbooks

Always-on multi-agent system

A multi-agent system with a central supervisor that prioritizes playbooks and regulates message cadence for each customer, maximizing conversions without overwhelming them.

Playbooks

Always-on multi-agent system

A multi-agent system with a central supervisor that prioritizes playbooks and regulates message cadence for each customer, maximizing conversions without overwhelming them.

Inbox

Inbox

Inbox

Inbox

Inbox

Inbox

Introducing a new way
to keep your business
together

Introducing a new way
to keep your business
together

Inbox

Where AI meets
your team

Where AI meets
your team

Where AI meets
your team

See what agents solved, what they escalated, and how your team closed with a smile.

See what agents solved, what they escalated, and how your team closed with a smile.

See what agents solved, what they escalated,

and how your team closed with a smile.

One Inbox.
All your channels

One Inbox.
All your channels

Not just a message app.

Not just a message app.

Inbox

Smart AI Triage to Real Agents

AI understands intent and hands off to the right human or team when that final human touch matters.

Inbox

Smart AI Triage to Real Agents

AI understands intent and hands off to the right human or team when that final human touch matters.

Inbox

Smart AI Triage to Real Agents

AI understands intent and hands off to the right human or team when that final human touch matters.

Inbox

Unified Multichannel Inbox

All customer messages (WhatsApp, Webchat, Instagram DM, Facebook) in one clean thread — no switching tools.

Inbox

Unified Multichannel Inbox

All customer messages (WhatsApp, Webchat, Instagram DM, Facebook) in one clean thread — no switching tools.

Inbox

Unified Multichannel Inbox

All customer messages (WhatsApp, Webchat, Instagram DM, Facebook) in one clean thread — no switching tools.

Inbox

Customer History

Instant access to orders, behavior, and pst conversations so every reply has context.

Inbox

Customer History

Instant access to orders, behavior, and pst conversations so every reply has context.

Inbox

Customer History

Instant access to orders, behavior, and pst conversations so every reply has context.

Inbox

Performance & Response Metrics

Track response times, pending conversations, and team performance in one place.

Inbox

Performance & Response Metrics

Track response times, pending conversations, and team performance in one place.

Inbox

Performance & Response Metrics

Track response times, pending conversations, and team performance in one place.

With features built to grow right alongside you

With features built to grow right alongside you

An ultimate collection of features to keep you in control of everything-sales

An ultimate collection of features to keep you in control of everything-sales

Automatic segments

Automatic segments

Automatic segments

  • Subscribers

  • Top Shoppers

  • Women 18 to 35

  • spend over $100k

  • Asleep

  • Spent Over $100

  • unsubscribers

Audio messages

Audio messages

Audio messages

Scheduled campaigns

Scheduled campaigns

Scheduled campaigns

14

FEB

St. Valentin

Scheduled at 10AM

Creation of flows

Creation of flows

Creation of flows

Profile deduplication

Profile deduplication

Profile deduplication

Suggested answers

Suggested answers

Suggested answers

Suggest Answer

Import clients

Import clients

Import clients

API

Excel

CSV

Customer profiles

Customer profiles

Customer profiles

Marc S.

Short links with attribution

Short links with attribution

Short links with attribution

  • hello.link/umzsTW

Real-time reports

Real-time reports

Real-time reports

  • 450K

    Views

  • 20K

    Shopping

  • 13%

    CVR

  • $254M

    Income

Campaign revenue

Campaign revenue

Campaign revenue

REVENUE

$26M

CVR

12%

QR codes

QR codes

QR codes

hello.link/umzsTW

Agent supervision

Agent supervision

Agent supervision

4.8

Hellotext Agents

Customers activity

Customers activity

Customers activity

  • Saw a Hermès bag

    2 days ago

  • Bought a Hermès bag

    2 days ago

  • Shipped via UPS

    1 day ago

Purchase prediction

Purchase prediction

Purchase prediction

Ready to use
with dozens of services

Ready to use
with dozens of services

Easy to set, get ready to add some real fuel to your shop

Easy to set, get ready to add some real fuel to your shop

  • Fenicio

  • Big Commerce

  • Prestashop

  • Magento

  • Mercado Libre

  • Wix

  • Woo

  • Tiendanube

  • Vtex

  • Shopify

  • Instagram

  • WhatsApp

  • WhatsApp

  • Instagram

  • Shopify

  • Vtex

  • Tiendanube

  • Woo

  • Wix

  • Mercado Libre

  • Magento

  • Prestashop

  • Big Commerce

  • Fenicio

  • WhatsApp

  • Instagram

  • Shopify

  • Vtex

  • Tiendanube

  • Woo

  • Wix

  • Mercado Libre

  • Magento

  • Prestashop

  • Big Commerce

  • Fenicio

Unlock your eCommerce

Step up. Grow smarter with hellotext

Unlock your

eCommerce

Step up.
Grow smarter with hellotext

Unlock your eCommerce

Step up. Grow smarter with hellotext

© 2025 Hellotext

English

© 2025 Hellotext

English

© 2025 Hellotext

English