IA for eCommerce & Retail
IA for eCommerce & Retail
IA for eCommerce & Retail
Always On. Always Closing
Always On. Always Closing
















Powering Retail Leaders
Clients
climbing
numbers
Clients
climbing
numbers
Top retailers with years of expertise use this tool to push their sales even further. It’s built for scale and precision, giving them more control and measurable results.
Top retailers with years of expertise use this tool to push their sales even further. It’s built for scale and precision, giving them more control and measurable results.
75
X
ROI achieved from generated sales
75
X
ROI achieved from generated sales
80
%
Total digital sales attributed to Hellotext
80
%
Total digital sales attributed to Hellotext
115
X
ROI from sales & cost reduct. sales
115
X
ROI from sales & cost reduct. sales
75
X
ROI achieved from generated sales
80
%
Total digital sales attributed to Hellotext
115
X
ROI from sales & cost reduct. sales
Introducing
A new way to sell
Introducing
A new way to sell
Playbooks
Playbooks
Playbooks
Playbooks
Playbooks
Playbooks
Playbooks
Turn on
AI-powered
sales
in one click
Turn on
AI-powered
sales
in one click
Top retailers with years of expertise use this tool to push their sales even further.
It’s built for scale and precision, giving them more control and measurable results.
Top retailers with years of expertise use this tool to push their sales even further.
It’s built for scale and precision, giving them more control and measurable results.
Your 24/7
AI sales team
Your 24/7
AI sales team
Pick as many Playbooks as you want
to fuel your growth strategy.
Pick as many Playbooks as you want
to fuel your growth strategy.
AI Cart Saver
Recover carts with conversational AI
AI Cart Saver
Recover carts with conversational AI
AI Cart Saver
Recover carts with conversational AI
Browse Recovery
Re-engage visits without purchase
Browse Recovery
Re-engage visits without purchase
Browse Recovery
Re-engage visits without purchase
Smart Recommender
Inventory-aware sales agent
Smart Recommender
Inventory-aware sales agent
Smart Recommender
Inventory-aware sales agent
Complete-the-Look
Suggest combinations that convert
Complete-the-Look
Suggest combinations that convert
Complete-the-Look
Suggest combinations that convert
Cross-Sell Driver
Boost cart value
Cross-Sell Driver
Boost cart value
Cross-Sell Driver
Boost cart value
Price-Drop Pouncer
Notify interested users when prices drop
Price-Drop Pouncer
Notify interested users when prices drop
Price-Drop Pouncer
Notify interested users when prices drop
First-Purchase Driver
Turn sign-ups into buyers
First-Purchase Driver
Turn sign-ups into buyers
First-Purchase Driver
Turn sign-ups into buyers
Back-in-Stock Pounce
Notify customers who showed interest
Back-in-Stock Pounce
Notify customers who showed interest
Back-in-Stock Pounce
Notify customers who showed interest
Welcome Booster
Welcome customers from the first touch
Welcome Booster
Welcome customers from the first touch
Welcome Booster
Welcome customers from the first touch
Clearance Clean out
Clear overstock fast
Clearance Clean out
Clear overstock fast
Clearance Clean out
Clear overstock fast
Replenishment Driver
Drive repeat purchases with reminders
Replenishment Driver
Drive repeat purchases with reminders
Replenishment Driver
Drive repeat purchases with reminders
Soft Reactivation
Recover interest at the right time
Soft Reactivation
Recover interest at the right time
Soft Reactivation
Recover interest at the right time
Dormant Revival
Wake up cold customers
Dormant Revival
Wake up cold customers
Dormant Revival
Wake up cold customers
Sunset Saver
Last chance to re-engage
Sunset Saver
Last chance to re-engage
Sunset Saver
Last chance to re-engage
Birthday Bash
Build loyalty with birthday offers
Birthday Bash
Build loyalty with birthday offers
Birthday Bash
Build loyalty with birthday offers
Anniversary Surprise
Celebrate the relationship
Anniversary Surprise
Celebrate the relationship
Anniversary Surprise
Celebrate the relationship
Lead-Magnet Nurture
Guide leads to purchase
Lead-Magnet Nurture
Guide leads to purchase
Lead-Magnet Nurture
Guide leads to purchase
Subscription Upsell
Turn customers into subscribers
Subscription Upsell
Turn customers into subscribers
Subscription Upsell
Turn customers into subscribers
AI Checkout Buddy
Turn customers into subscribers
AI Checkout Buddy
Turn customers into subscribers
AI Checkout Buddy
Turn customers into subscribers
VIP Club
Reward your best customers
VIP Club
Reward your best customers
VIP Club
Reward your best customers
Return & Exchange Helper
Automate returns & exchanges
Return & Exchange Helper
Automate returns & exchanges
Return & Exchange Helper
Automate returns & exchanges
Order-Update Delight
Frictionless post-purchase tracking
Order-Update Delight
Frictionless post-purchase tracking
Order-Update Delight
Frictionless post-purchase tracking
Instant Answers
Agent answering questions 24/7
Instant Answers
Agent answering questions 24/7
Instant Answers
Agent answering questions 24/7
Review & UGC Builder
Turn customers into reviews
Review & UGC Builder
Turn customers into reviews
Review & UGC Builder
Turn customers into reviews
Subscriber Booster
Turn visits into subscribers
Subscriber Booster
Turn visits into subscribers
Subscriber Booster
Turn visits into subscribers
Website Popup
Capture leads with popups
Website Popup
Capture leads with popups
Website Popup
Capture leads with popups
Website Form
Capture leads with forms
Website Form
Capture leads with forms
Website Form
Capture leads with forms
Shareable Link
Share a link and grow subscribers
Shareable Link
Share a link and grow subscribers
Shareable Link
Share a link and grow subscribers
QR Code Subscriber
Capture offline customers on WhatsApp
QR Code Subscriber
Capture offline customers on WhatsApp
QR Code Subscriber
Capture offline customers on WhatsApp
Property Collector
Collect missing customer data
Property Collector
Collect missing customer data
Property Collector
Collect missing customer data
Journey Builder
Build personalized customer journeys
Journey Builder
Build personalized customer journeys
Journey Builder
Build personalized customer journeys
Custom Agent
Custom agent for your business
Custom Agent
Custom agent for your business
Custom Agent
Custom agent for your business
What makes
Playbooks unique
Pick the right Playbook
for each of your sales strategy
What makes
Playbooks unique
Pick the right Playbook
for each of your sales strategy
What makes
Playbooks unique
Pick the right Playbook
for each of your sales strategy
Playbooks
Proactive by design
Playbooks watch every shopper’s behavior and act at the perfect moment.

Playbooks
Proactive by design
Playbooks watch every shopper’s behavior and act at the perfect moment.

Playbooks
Proactive by design
Playbooks watch every shopper’s behavior and act at the perfect moment.

Playbooks
Hyper-personalized
Product, channel, timing, and tone adapt automatically for each shopper—so you never miss an opportunity.

Playbooks
Hyper-personalized
Product, channel, timing, and tone adapt automatically for each shopper—so you never miss an opportunity.

Playbooks
Hyper-personalized
Product, channel, timing, and tone adapt automatically for each shopper—so you never miss an opportunity.

Playbooks
Effortless seasonal campaigns
Upcoming local holiday campaigns appear automatically — just toggle ON and let us do the hard work.

Playbooks
Effortless seasonal campaigns
Upcoming local holiday campaigns appear automatically — just toggle ON and let us do the hard work.

Playbooks
Effortless seasonal campaigns
Upcoming local holiday campaigns appear automatically — just toggle ON and let us do the hard work.

Playbooks
No manual targeting
The AI chooses the right shopper, timing and offer for you, so you can focus on keep increasing the quality of your product

Playbooks
No manual targeting
The AI chooses the right shopper, timing and offer for you, so you can focus on keep increasing the quality of your product

Playbooks
No manual targeting
The AI chooses the right shopper, timing and offer for you, so you can focus on keep increasing the quality of your product

Playbooks
Always-on multi-agent system
A multi-agent system with a central supervisor that prioritizes playbooks and regulates message cadence for each customer, maximizing conversions without overwhelming them.
Playbooks
Always-on multi-agent system
A multi-agent system with a central supervisor that prioritizes playbooks and regulates message cadence for each customer, maximizing conversions without overwhelming them.
Playbooks
Always-on multi-agent system
A multi-agent system with a central supervisor that prioritizes playbooks and regulates message cadence for each customer, maximizing conversions without overwhelming them.
Inbox
Inbox
Inbox
Inbox
Inbox
Inbox
Introducing a new way
to keep your business
together
Introducing a new way
to keep your business
together
Inbox
Where AI meets
your team
Where AI meets
your team
Where AI meets
your team
See what agents solved, what they escalated, and how your team closed with a smile.
See what agents solved, what they escalated, and how your team closed with a smile.
See what agents solved, what they escalated,
and how your team closed with a smile.
One Inbox.
All your channels
One Inbox.
All your channels
Not just a message app.
Not just a message app.
Inbox
Smart AI Triage to Real Agents
AI understands intent and hands off to the right human or team when that final human touch matters.
Inbox
Smart AI Triage to Real Agents
AI understands intent and hands off to the right human or team when that final human touch matters.
Inbox
Smart AI Triage to Real Agents
AI understands intent and hands off to the right human or team when that final human touch matters.
Inbox
Unified Multichannel Inbox
All customer messages (WhatsApp, Webchat, Instagram DM, Facebook) in one clean thread — no switching tools.
Inbox
Unified Multichannel Inbox
All customer messages (WhatsApp, Webchat, Instagram DM, Facebook) in one clean thread — no switching tools.
Inbox
Unified Multichannel Inbox
All customer messages (WhatsApp, Webchat, Instagram DM, Facebook) in one clean thread — no switching tools.
Inbox
Customer History
Instant access to orders, behavior, and pst conversations so every reply has context.
Inbox
Customer History
Instant access to orders, behavior, and pst conversations so every reply has context.
Inbox
Customer History
Instant access to orders, behavior, and pst conversations so every reply has context.
Inbox
Performance & Response Metrics
Track response times, pending conversations, and team performance in one place.
Inbox
Performance & Response Metrics
Track response times, pending conversations, and team performance in one place.
Inbox
Performance & Response Metrics
Track response times, pending conversations, and team performance in one place.
With features built to grow right alongside you
With features built to grow right alongside you
An ultimate collection of features to keep you in control of everything-sales
An ultimate collection of features to keep you in control of everything-sales
Automatic segments
Automatic segments
Automatic segments
Subscribers
Top Shoppers
Women 18 to 35
spend over $100k
Asleep
Spent Over $100
unsubscribers
Audio messages
Audio messages
Audio messages
Scheduled campaigns
Scheduled campaigns
Scheduled campaigns
14
FEB
St. Valentin
Scheduled at 10AM
Creation of flows
Creation of flows
Creation of flows
Profile deduplication
Profile deduplication
Profile deduplication
Suggested answers
Suggested answers
Suggested answers
Suggest Answer
Import clients
Import clients
Import clients
API
Excel
CSV
Customer profiles
Customer profiles
Customer profiles
Marc S.
Short links with attribution
Short links with attribution
Short links with attribution
hello.link/umzsTW
Real-time reports
Real-time reports
Real-time reports
450K
Views
20K
Shopping
13%
CVR
$254M
Income
Campaign revenue
Campaign revenue
Campaign revenue
REVENUE
$26M
CVR
12%
QR codes
QR codes
QR codes
hello.link/umzsTW
Agent supervision
Agent supervision
Agent supervision
4.8
Hellotext Agents
Customers activity
Customers activity
Customers activity
Saw a Hermès bag
2 days ago
Bought a Hermès bag
2 days ago
Shipped via UPS
1 day ago
Purchase prediction
Purchase prediction
Purchase prediction



Ready to use
with dozens of services
Ready to use
with dozens of services
Easy to set, get ready to add some real fuel to your shop
Easy to set, get ready to add some real fuel to your shop
Fenicio
Big Commerce
Prestashop
Magento
Mercado Libre
Wix
Woo
Tiendanube
Vtex

Shopify

Instagram
WhatsApp
WhatsApp

Instagram

Shopify
Vtex
Tiendanube
Woo
Wix
Mercado Libre
Magento
Prestashop
Big Commerce
Fenicio
WhatsApp

Instagram

Shopify
Vtex
Tiendanube
Woo
Wix
Mercado Libre
Magento
Prestashop
Big Commerce
Fenicio
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
Daniela Rivera
Founder – Feroz Pets
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
Juan Esteban Lopez
Head of Sales & Marketing – Zierra Leona
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
Juan Guillermo Latorre
Founder – Higgs Supplements
Unlock your
eCommerce
Step up.
Grow smarter with hellotext